Competently
Terms of Service & Privacy Policy
| Last Updated | May 2026 |
| Company | Competently (Amsterdam, NL) |
| KvK Number | 98913867 |
| Contact | support@competently.pro |
1. About These Terms
By creating an account on the Competently platform (powered by MoodleCloud) and starting your free trial, you enter into a binding agreement with Competently, governed by Dutch law. Please read these terms carefully before you begin.
2. Subscription & Pricing
Free Trial
Your first month of access is completely free. To begin your free trial, you must provide a valid payment card. No charge will be made during the first month.
Monthly Subscription
After your free trial ends, your subscription will automatically continue at €19 per month. Payment is processed securely via Stripe. You will receive a notification before your trial period ends.
VAT Policy
- EU Residents: VAT is charged according to the rate of your country of residence.
- Non-EU Residents: No VAT is charged.
3. Cancellation Policy
You may cancel your subscription at any time through your account settings or by contacting support@competently.pro.
When you cancel, your access to the platform, all course content, and the monthly live events will be removed immediately. Your account and all associated data will be permanently deleted at the same time.
No refunds are given for the remaining days in a paid billing period. To get the most value from your subscription, we recommend cancelling on or just before your next billing date. You can find your billing date in your account settings.
During your free trial, you may cancel at any time with no charge. If you do not cancel before the trial ends, your subscription will automatically continue at €19 per month.
We strongly recommend that you download or export any work, portfolio items, or certificates you wish to keep before cancelling. Once your subscription is cancelled, your data cannot be recovered.
4. No-Refund Policy (Right of Withdrawal)
Under EU consumer law, you normally have a 14-day right of withdrawal (the right to cancel a purchase and receive a full refund). However, this right expires once digital content has started being delivered.
By starting your free trial and confirming your account, you explicitly consent to immediate access to the Competently platform and all its digital content. You acknowledge that by accepting this immediate access, you waive (give up) your 14-day right of withdrawal.
Because the first month is entirely free, no charge applies during the trial period. From month two onwards, all payments are final and non-refundable. No partial refunds are issued for cancellations made mid-billing-period.
5. Platform Access & Content
What Is Included
- Full access to all self-paced courses on the Competently MoodleCloud platform.
- Access to your Digital Portfolio and all learning tools.
- Access to the monthly live networking event, included in your subscription.
Access After Cancellation
Once your subscription ends, all access to the platform, courses, events, and your account is permanently removed. Please save your work before your access date ends.
Student Capacity
The Competently platform has a maximum capacity of 500 active students at one time. We reserve the right to manage enrollment to maintain platform quality.
Intellectual Property
All content on the platform, including courses, articles, assignments, and event recordings, is copyrighted by Competently. You may use downloaded resources for personal use only. Sharing login credentials or redistributing content is strictly prohibited.
Conduct
We reserve the right to remove any user-generated content that is deemed inappropriate or offensive, and to suspend accounts that violate these terms.
6. Privacy & Data Protection (GDPR)
We respect your privacy and process all personal data in compliance with the General Data Protection Regulation (GDPR).
Data We Collect
| Personal Data | Name and email address |
| Learning Data | Course progress, portfolio entries, and activity on MoodleCloud |
| Financial Records | Invoice and transaction data processed via Stripe |
How Long We Keep Your Data
| Learning & Account Data | Deleted immediately when your subscription is cancelled or your free trial expires without upgrading. |
| Financial Records | Retained for 7 years to comply with Dutch Belastingdienst (Tax Authority) requirements. |
Third Parties
We share data only with MoodleCloud (platform hosting) and Stripe (payment processing). We never sell your data to third parties.
Your Rights
Under GDPR, you have the right to access, correct, or request deletion of your personal data at any time by contacting support@competently.pro.
7. Disputes
Any disputes relating to these terms shall be settled by the competent court in Amsterdam, The Netherlands. These terms are governed by Dutch law.
Competently 